For direct contact please call on the number below or, if you prefer, send a message via the contact form or by direct email.
Looking forward to hearing from you…
Complheat Heating and Plumbing Ltd
North Mersey Business Centre,
Tel: 0151 559 0740
Complheat Heating & Plumbing Ltd’s Complaints Policy
We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.
To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.
As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.
In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible. Either call us on 0151 559 0740 or write to us at Complheat Heating & Plumbing Ltd, Unit 52, North Mersey Business Centre, Woodward Rd, Kirkby, L33 7UY or email us at firstname.lastname@example.org
We aim to respond within 7 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact 0333 241 3209 or via their website http://www.disputeresolutionombudsman.org/which-trusted-traders-partnership.
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